Phone phobia is bad for business- Or the rise of the messaging apps

I don’t agree with the fact that Email is on the way out. We use it the wrong way or don’t address it the way it should be. Spam happens because we allow it to happen. We don’t pay for the content. We don’t pay for the email (like Fastmail). As a result, we are saddled with spam that floods our inboxes.

Slack isn’t an email killer. It’s not even meant for conversation. It is a pathetic excuse to be “cool”.

Telegram isn’t secretive. It’s secure. Signal is an NSA funded algorithm that’s accessible only to the secretive governments.

Email is so unwieldy that one of the hottest unicorns to list in the US this year was Slack Technologies, a company whose main mission is to kill it. Its revenues are growing about 50 per cent a year and it reckons the potential market is worth $28bn.
Slack has a nice user interface, allowing teams of employees to exchange messages in a more efficient way than email. However, it only becomes really useful with ubiquity. And there is a proliferation of competing tools, complicating Slack’s quest and muddying life for office workers.

Google has its Hangouts instant messaging tool. Microsoft has Teams, its own copycat product to take over Slack. Facebook has Workplace. Then there are all the consumer-focused products from WhatsApp to WeChat to iMessage and the more secretive apps such as Signal and Telegram with disappearing messages.

via Phone phobia is bad for business | Financial Times