How users develop workarounds in healthcare?

This is an interesting paper (and definitely worth your time!) ksbk15-draftDownload Failure to have automatic de-authentication is also a usability problem. A nursereports that one hospital’s EMR prevented users from logging in if they were alreadylogged in somewhere else, although it would not meaningfully identify where theoffending session was. Unfortunately, the nursing workflow included frequentinterruptions—unexpectedly … Continue reading How users develop workarounds in healthcare?